Hotel information

Hotel Information - Appia Residences

Hotel Appia Residences
Šporkova 3, 118 00 Praha 1 – Malá Strana
Tel.: +420 257 215 919
E-mail: appia@hhotels.cz

Dear Guests,
Welcome to Appia Residences and thank you for choosing our hotel for your stay in Prague. We hope you will enjoy your time with us and that the following information will help make your stay pleasant and carefree.

SAFETY DEPOSIT BOX
Each room is equipped with a safety deposit box, available free of charge. We recommend storing all valuables, documents, and cash here. The hotel is not responsible for the loss of valuables that are not stored in the safety deposit box.

WAKE-UP SERVICE
If you would like a morning wake-up call, please contact the reception, which will be happy to arrange it according to your request.

GARAGE
The hotel offers paid garage parking. Reservations must be made prior to arrival.

HOTEL ACCOUNT
If your stay is covered by a travel agency or a company, please contact the reception to settle any charges for services not covered by them.

RECEPTION AND GENERAL INFORMATION
The hotel reception is available 24 hours a day and will be happy to assist you with any inquiries. Check-in is from 3:00 PM. Check-out is until 11:00 AM.
Early check-in or late check-out may be arranged for an additional fee, subject to room availability. Please observe quiet hours between 10:00 PM and 7:00 AM.

ROOM CLEANING
Rooms are cleaned daily. Towels and bath towels are normally changed once every three days. Additional towel changes upon request are available at any time for a fee.

LAUNDRY AND IRONING
Clothing left in your room or handed in at reception before 10:00 AM will be returned the next day. This service is subject to a fee.

PETS
Accommodation with pets is possible for an additional fee. Please follow staff instructions and be considerate of other guests.

MEDICAL ASSISTANCE
If needed, the reception will arrange medical assistance at any time.

LOBBY BAR
The Lobby Bar is located next to the hotel reception and offers a pleasant place to enjoy coffee, a selection of non-alcoholic and alcoholic drinks, and light snacks.

SAUNA
At Appia Residences, you can use the sauna for a fee. Reservations must be made at the reception.

MINIBAR
The minibar is not included in the room rate. The current minibar price list can be found in your room.

NON-SMOKING HOTEL
Appia Residences is a non-smoking hotel. Violation of the smoking ban will result in a fine of CZK 2,500. Repeated violations may result in termination of your stay without compensation.

EMERGENCY SITUATIONS
In case of fire, do not use the elevator and follow the evacuation instructions displayed in your room and hotel corridors. Please report any emergency immediately to the reception.

BREAKFAST
Breakfast is served Monday to Friday from 7:00 AM to 10:00 AM, and on Saturday and Sunday from 8:00 AM to 11:00 AM in the hotel restaurant. In case of early departure, a breakfast package can be prepared for you if ordered by 12:00 noon the previous day.

TELEPHONE
The room telephone is for internal communication. Reception can be reached by dialing 9.

TRANSFER
Transfers can be arranged by reception upon request.

DEPARTURE
On the day of departure, please vacate your room by 11:00 AM.
Late check-out may be arranged for an additional fee, subject to room availability.
Please settle your bill and return your key card at the reception.

LUGGAGE STORAGE
Luggage storage is available free of charge.

WIFI
Free Wi-Fi is available throughout the hotel.
The password is available at reception and in the room.

IMPORTANT PHONE NUMBERS
Ambulance: 155
Police: 158
Fire Brigade: 150